Players can send their Minecraft logs to BisectHosting support, offering them a better understanding of any issues. These logs hold crucial details about the game's performance, errors, and other relevant data, which helps the support team pinpoint and address problems more efficiently. Sharing Minecraft logs with BisectHosting support ensures the team has all the necessary information to offer accurate guidance or troubleshooting steps tailored to the specific issue.
Note: Prepare the Minecraft client log file to provide to support. Learn how to find Minecraft client logs here.
1. Log in to the BisectHosting Starbase panel.
2. Next to Server ID, click View Info.
3. Press the Copy Server ID button.
4. Visit the BisectHosting Help Center.
5. Under Other Ways to Find Help, select Contact Us. A new request can also be submitted from the My Tickets tab.
6. Fill in the form.
7. Under Server ID, paste the server ID from step 3.
8. Click the Attachments area.
9. Upload the Minecraft client log file named latest.
10. Press the Submit button.