How Do I Find My Server Information?

Service information will be emailed once it has been set up. Please look for emails with the following subjects depending on what server was ordered:

• BisectOne Server - BisectHosting Server Information
• Webhosting - BisectHosting Webserver Information
• VPS - BisectHosting VPS Server Information

Billing Panel or Starbase Panel

It's important to know that the Billing Panel Login differs from the Starbase Panel Login. The billing panel login is the user's email address, and the billing panel password is the one entered when signing up. The Starbase panel login and password are emailed after purchasing a service. Find links to the panels in the top right corner of the website.

I Checked My Email and Don’t See My Server’s Info. What Gives?

Sometimes an email host can put the email into the junk/spam folder. Be sure to check those to make sure it’s not in there. We also recommend adding our support@bisecthosting.com address to the safe sender list to make sure none of our emails are marked as spam by accident.

I Checked My Email and Junk Folders, and I Still Can’t Find my Server’s Info!

Don't worry; get copies of all the emails sent in the billing panel.

1. Log in to the BisectHosting Client panel.

2. Under Account Settings, select Emails Sent.

Find copies of all emails that we have sent.

Help! I Still Can’t Find My Server’s Info!

We would be more than happy to help! We have staff available 24/7 to help out. Start a conversation with support here or email support@bisecthosting.com.

Can I Get Some Help With My Server?

Of course! Check out our knowledgebase located here. There are many great articles there that will help you get started.